Shipping Policy
1. Shipping & Delivery
Centuria™ is committed to delivering high-quality products worldwide. We work with trusted dropshipping suppliers to ensure your order reaches you as quickly as possible.
Shipping Regions
We currently ship to the following countries:
✅ United Kingdom (UK)
✅ European Union (EU)
✅ Australia & New Zealand
✅ Canada
Processing & Delivery Times
- Processing Time: Orders are processed within 1-3 business days.
- Delivery Time: Estimated shipping time is 5-11 business days, depending on your location.
- Tracking Information: Once your order is shipped, you will receive a tracking number via email.
📌 Note: Processing and shipping times do not include weekends or public holidays.
2. Shipping Costs
✅ We offer FREE shipping to all supported countries.
🚀 We are happy to cover your shipping costs, so you don’t have to worry about extra charges at checkout.
3. Order Issues & Delays
We strive to deliver all orders on time, but sometimes delays may occur due to customs, weather, or other unforeseen circumstances.
- If your order is delayed beyond the estimated delivery timeframe, please contact us at contact@centuria.store for assistance.
- We are not responsible for customs duties or import taxes. Customers are responsible for any applicable fees in their country.
4. Damaged, Lost, or Incorrect Orders
We take great care in packaging and shipping your order. However, if something goes wrong, we will make it right.
- Damaged or Lost Orders: If your order arrives damaged or does not arrive at all, please contact us at contact@centuria.store with your order number and photos. We will issue a replacement or refund as needed.
- Incorrect Shipping Address: If an order is returned due to an incorrect address provided by the customer, the customer is responsible for reshipping costs.
5. Contact Us
If you have any questions about our shipping policy, feel free to reach out to us at contact@centuria.store. Our support team is happy to assist you.